technical support

Priority Support when you need it, 3PM or 3AM.

NetLink has real 24-7 technical support. We will have support available no matter where you live or what time you need us. Our support is here to meet your schedule, not to have you meet ours.


24-7-365 Technical support

a) 24-7 by live chat buttons on site

b) E-mail  (averaging less than 45 minute response to resolution time)

c) Submit a ticket through secure support desk at: (registration required)

d) Self help through Flash Tutorials are available at


Free transfers

NetLink makes it EASY.
Just order services from NetLink and after approval, send the information to support and we will transfer your site(s) from your old services to us.

Sales and Billing support


Sales Support hours are 9am - 5pm Eastern Standard Time (US-NY), Monday-Friday at: 844-5-BEACHC

Sales Department is staffed on weekends and holidays, also from 9am - 5pm EST (US-NY) but at lower staffing levels; please note that and there may be a longer wait time for responses and new account setup on these days.